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Frequently Asked Questions + Studio Policies

Welcome to the info hub for Silk & Steele. Here you'll find quick answers to our most common questions, plus the essential studio policies that keep our space safe, welcoming, and running smoothly. If you ever need help, just reach out - we're always here for you.

Kids Dance & Movement FAQs

  •  What ages do you accept? We offer classes for ages 3-14, grouped into levels so every child can learn at their own pace. Your dancer will be placed where they feel confident, supported, and excited to grow.

  • Does my child need experience? Nope! All of our kid's classes are beginner friendly. We focus on confidence, coordination, musicality, and having FUN while learning movement basics.

  • What should my child wear? Anything comfortable that they can move in - leggings, shorts, fitted tops, or leotards. Feel free to add a warmup layer that they can shed once they are warmed up. Bare Feet, Ballet Slippers, Leather or canvas jazz shoes are all great options. Dance half - soles are also welcome.

  • Can Parents stay & watch? ​To help kids stay focused and to keep our movement space clear, parents are asked to wait outside the studio during class. We promise your little ones are in great hands, and this helps them build independence & confidence.

  • How does pick up & drop-off work? Please arrive a few minutes early so your dancer can settle in before class begins.

  • Drop-off: A quick, confident hand-off at the door keeps the flow smooth and helps kids transition into class easily. 

  • Pick-up: Please return on time and wait outside - we'll release dancers directly to their parent or guardian for safety. If someone else is picking up your child, just let us know ahead of time.

Adult fitness & Pole - FAQs

  • Do I need experience to join a pole or fitness class? Not at all! All of our classes are beginner friendly. We meet you exactly where you are, build your strength safely, and help you feel confident from day one.

  • What should I wear to pole class? Whatever you feel your best in! Shorts, sports bras, tanks, bathing suits. For pole, skin contact is how we grip, so most students wear a warmup layer with shorts and tank top underneath. NO lotions or oils before class.

  • What should I wear to fitness or floorwork classes? Leggings, shorts, or anything you can move and sweat in. Bare feet, socks/grippy socks, or dance shoes are all welcome depending on the class type. Dance kneepads are welcome for muse movement & floorwork classes. NO outdoor shoes/boots on the dance floor.

  • Will I be strong enough? YES. Pole & Aerial strength is built over time. You do NOT need upper-body strength to start - you gain it by showing up consistently.​

  • What should i bring to class? a water bottle & an open mind!

  • What's the age requirements for adult classes? Adult classes are 18+. Teens ages 16-17 may attend with parental consent, depending on class type. Muse Movement, Floorwork, and specialty workshops are 18+. No exceptions. 

  • Can I wear lotion, body oil, or jewelry to pole? Sorry bestie. Please avoid lotions, oils, glitter, or body products that leave a slip - they make it harder to grip the pole & can affect our equipment. Please also leave rings, necklaces, & bracelets off for pole class as well - they ding the equipment and can be a safety hazard.

  • Do You offer beginner-friendly pole classes? YES! Our beginner spin/static pole classes are the perfect starting point. We focus on foundations, safety, and building strength at your pace. All classes are beginner friendly, unless otherwise listed.

  • How early should I arrive for class? Please arrive 5-10 minutes early so you can get settled, warm up lightly at your own pace, and be ready when class starts. This helps us start safely & on time.

  • What if I'm running late? Bestie... For your safety, if you miss the warm-up, you may not be able to join the class. Pole and aerial warm-ups are essential to prevent injury - thank you for understanding!

  • Do you offer private lessons? Yes! We love 1 on 1 training. We offer private and semi-private sessions perfect for beginners, skill-building, confidence building, or special-event routines. You can find these under our Book Online  page.

Studio Policies

  • Cancellation Policy: To keep our classes running smoothly and to respect everyone's time:

  • Group classes must be canceled at least 12 hours before class time. Late cancellations and no shows will be charged the full class rate.

  • Private lesson's require 24 hours' notice to cancel or reschedule. This ensures fairness and opens spots for other students.

  • Late arrival policy - For your safety, if you miss the warm up portion of class, you may not be able to join. Pole, Aerial, and floorwork require proper warm up to prevent injury. Please arrive 5-10 minutes early so you're ready to begin on time.

  • Refund Policy -  All sales are final. Classes, memberships, workshops, and private lessons are non-refundable and non-transferable.

  • Safety & Etiquette -  We keep our space welcoming, respectful, and safe for everyone:

  • Bring water only into the studio space

  • Wipe down equipment after use

  • Please silence phones and limit filming to designated times

  • Respect your instructor, your classmates, and yourself - Judgement-free space ALWAYS.

  • Age Policiy - Adult classes are 18+. Teens 16-17 may join select fitness classes with parental consent. Pole & specialty classes are 18+ unless otherwise stated.

  • Cleanliness & Space rules:  Help us keep the studio fresh & comfortable for everyone:

  • Wipe down poles, mats, and equipment after use

  • Store personal items in the designated areas

  • Clear your space promptly after class to keep transitions smooth

  • Weather Cancellation Policy: If severe weather makes travel unsafe, classes may be canceled or moved online. We will notify students via email and social media as soon as possible. If the studio cancels a class due to weather, you will receive a class credit.

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